Privacy policy

Magic Journey Recordings (MJR) Privacy Policy
This Privacy Policy applies to the services offered by Magic Journey Recordings (MJR) Pty Ltd ("Magic journey recordings").

1. Personal information is important.
Magic Journey Recordings (MJR) is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Ew will only collect and use personal information as set out below.
Magic Journey Recordings (MJR) has developed and implemented its Global Basic Principles on Personal Information which reflect world best practice on privacy policies. These principles meet and exceed the requirements of the Australian privacy legislation.

2. Collecting personal information.
Magic Journey Recordings (MJR) will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.
When a product is purchased or through marketing activities (online, in a store, over the telephone etc.), personal information may be requested (such as name and address) in order to service product, provide upgrades or updated information, and advise of other Magic Journey Recordings (MJR) products, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in Magic Journey Recordings (MJR) being unable to sell you products and/or provide certain services including after sales services.
Magic Journey Recordings (MJR) policy for collecting personal information from children under the age of 13 is to seek the permission of a parent or guardian for the collection of this information.

3. Using and disclosing your personal information
Personal Information will be used for the following primary purpose:
Eg:
- To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and Magic Journey Recordings.
- To render services related to Magic Journey Recordings business such as warranty or after sales services.
- To provide information about products, service and/or special offers.
- To obtain opinions or comments about products and/or services.
- To record statistical data for marketing analysis.
For the purpose described above, information may be shared with Magic Journey Recordings (MJR) companies either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider, a non-Magic Journey Recordings group company.
Magic Journey Recordings recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Magic Journey Recordings, or any member of the public, or to lessen a serious threat to a person's health or safety.

4. Contact by Magic Journey Recordings
Magic Journey Recordings may contact individuals using the information which was provided by them in order to:
- Provide information that may be of interest about upgrades, new Magic Journey Recordings (MJR) products, special offers and other matters that may be of interest.
- To send newsletters.
Magic Journey Recordings does not send advertising information without obtaining prior consent. If an individual receives communications from Magic Journey Recordings which they do not wish to receive, they may remove their name from the database by contacting Magic Journey Recordings (MJR) on the customer enquiry email - music[at]eliwolfe.com Please allow 14 days for this request to be processed.

5. Individual's right of access
Individuals have the right to review the information that may be recorded on the Magic Journey Recordings (MJR) database. Information may be reviewed by contacting Magic Journey Recordings (MJR) on the customer enquiry email - music[at]eliwolfe.com .

6. Changing and deleting the information we have about you
Information contained on the database may be amended by contacting Magic Journey Recordings (MJR) on the customer enquiry email - music[at]eliwolfe[dot]com . In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Magic Journey Recordings (MJR) being unable to sell products directly and/or provide certain services including after sales services.

7. Storage and security of personal information
Magic Journey Recordings (MJR) will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format: these repositories are protected in controlled facilities. In some cases these facilities may be overseas. Magic Journey Recordings (MJR) employees and data processors are obliged to respect the confidentiality of any personal information held by Magic Journey Recordings (MJR). However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Magic Journey Recordings (MJR) will not be held responsible for events arising from unauthorised access to personal information.

8. Magic Journey Recordings (MJR) and links to other web sites
Magic Journey Recordings (MJR) provides links to web sites outside of the MJR site. These linked sites are not under the control of Magic Journey Recordings (MJR), and MJR is not responsible for the conduct of companies linked to the Magic Journey Recordings (MJR) web site, nor for the performance or otherwise of any content and/or software contained in such external websites.

9. Problems or queries
Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Personal Information Officer by emailing the customer enquiry email - music[at]eliwolfe.com